Contact

Veritas customer service is open on weekdays from 9 a.m. to 3 p.m. from 22 June to 7 August 2026.

If you want to handle your matters at our headquarters in Turku, please book an appointment in advance either by phoning us or sending a message through our online service.

Don’t forget that, as our customer, you can also handle your everyday insurance and pension matters using our online service.

Phone call rates

Calls from mobile phones are charged at the applicable mobile network rate, and calls from landlines at the local network rate. Charges apply while waiting in the queue.

Contact us

TyEL insurance matters

+358 10 195 600

YEL insurance matters

+358 10 195 612

Do you need to take out YEL or TyEL insurance but don’t know where to start? Veritas’ sales managers are happy to help you.

Sales

Pension matters: Old-age pension, partial old-age pension and survivors’ pension

+358 10 195 623

Pension matters: Disability pension, cash rehabilitation benefit, rehabilitation and rehabilitation allowance

+358 10 195 624

Other phone numbers
General contact information
Invoicing

TyEL matters

Call our customer service

+358 10 195 600

Send email
tyel@veritas.fi

YEL matters

Call our customer service

+358 10 195 612

Send email
yel@veritas.fi

Pension matters: Disability pension, cash rehabilitation benefit, rehabilitation and rehabilitation allowance

Call our customer service

Veritas pension and rehabilitation customer service can be reached by phone on weekdays from 9 a.m. to 3 p.m.

+358 10 195 624

Send email
tyokyvyttomyyselake@veritas.fi
kuntoutus@veritas.fi

Pension matters: Old-age pension, partial old-age pension and survivors’ pension

Call our customer service

Veritas pension and rehabilitation customer service can be reached by phone on weekdays from 9 a.m. to 3 p.m.

+358 10 195 623

Send email
elakeneuvonta@veritas.fi

Real estate

Call our customer service
+358 10 5501 905

Send email
kiinteistot@veritas.fi

Financing services

Call our customer service
+358 10 55 010

Send email
rahoitus@veritas.fi

Work ability services

Call our customer service
+358 10 55 010

Send email
tyokyky@veritas.fi

General contact information

Switchboard
+358 10 55 010

Send email
veritas@veritas.fi

Customer service exceptional opening hours

New Year’s Day 1 January Closed
Epiphany 6 January Closed
Maundy Thursday 2 April Open from 8 a.m. to 12 p.m.
Good Friday 3 April Closed
Easter Monday 6 April Closed
Staff development day 24 April Closed
May Day 1 May Closed
Ascension Day 14 May Closed
Midsummer’s Eve 19 June Closed
Christmas Eve 24 December Closed
Christmas Day 25 December Closed
New Year’s Eve 31 December Open from 8 a.m. to 12 p.m.

Addresses

Turku, Headquarters
Postal adress: PO Box 133, 20101 Turku
Street adress: Lemminkäisenkatu 34

Mariehamn
Open on weekdays from 9:00 a.m. to 16:00 p.m.
(Closed during lunchtime on weekdays from 11:30 a.m. to 12:30 p.m.)
Torggatan 13
22100 Mariehamn

Helsinki, Investments
Postal adress: PO Box 29, 00101 Helsinki (only post adressed to the investment team, no medical certificates)
Street adress: Pohjoisesplanadi 35 Aa

Invoicing

Invoices addressed to Veritas

E-invoicing address:

OVT ID 003701411872
Operator ID 003703575029
Operator CGI Suomi Oy

Billing address (for paper invoices):

Veritas Pension Insurance, Reskontra, PO Box 133, 20101 TURKU

We prefer to receive invoices electronically.

Paying an invoice from Veritas

When paying an invoice, use the official name of Veritas, ’Pensionsförsäkringsaktiebolaget Veritas’.

As a Veritas customer, you can manage invoicing matters in our online service. If you have any questions regarding TyEL or YEL invoices, please send us a message there.

Log in to the online service